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Library Assessment

Includes information and documents concerning all XJTLU Library Assessment

XJTLU Library User Survey

To assess library service quality, Xi’an Jiaotong-Liverpool University (XJTLU) Library conducted the Library User Survey every year. Core questions of the survey covered three service dimensions of service quality: Library as Place; Library Collections and Resource Access; and Library Academic Support Services. For each dimension, respondents were asked to indicate their using habit, their desired service level and their perceived service level provided by the Library.

  • LibQUAL+® Survey 2015: Sep 14 - Oct 07 2015 Completed
  • XJTLU Library User Survey 2016: May - June 2016 Completed
  • XJTLU Library User Survey 2017: May - June 2017 Completed
  • XJTLU Library User Survey 2018: Apr - June 2018 Completed
  • XJTLU Library User Survey 2019: Mar - Apr 2019 Completed
  • XJTLU Library User Survey 2020: May - June 2020 Completed
  • XJTLU Library User Survey 2021: May - June 2021 Completed
  • XJTLU Library User Survey 2022: May - June 2022 Completed